Zaeed Massani is extraordinarily good at killing people in combat, and even better at not being killed. He can kill stuff with a rifle. He can kill stuff with a pistol. He can still stuff with grenades. He can kill stuff with a sharp stick. He can kill stuff with his goddamn hands. He might be able to kill stuff with harsh language. And he can survive odds that would make a Krogan give up and cry. If something can be used to kill someone - including terrain, nearby machinery, ad hoc explosives, the environment… Massani will be able to use it. He’s even taught himself hopelessly archaic skills such as knife throwing. He apparently uses those to kill time.

Zaeed always use his Luck to survive odds that should kill him, and carefully keeps part of his large Hero Points stock to endure damage. Being the last man alive on the battlefield is something he’s quite familiar with.

He’s a mediocre fire team leader as he fights solo, concentrating on killing what’s in front of him and surviving to the expense of his unit’s safety. However he’s an excellent soldier, following orders well and taking good tactical initiatives to execute on the battle plan.

Zaeed is a mainstay on Shepard’s personal fire team, operating an Incisor to provide short-range rapid-burst-fire precision shooting and rapidly pick off the opposition as they try to react to Shepard’s advance. This offensive fire support role is completed by liberal use of his personal recipe of incendiary grenades - Zaeed’s most common approach is to set people on fire then shoot them in the face. See our main Mass Effect 2 articles for much more about the ordnance and tactics.

History

Massani’s biography can be summed up as “he went everywhere, he did everything, he killed everyone”. He has decades of military and mercenary experience, often for Special Operations-type work, and a body count in the high hundreds if not the low thousands.

His age is difficult to ascertain - his face is heavily scarred and his lifestyle punishing, but humans in the Mass Effect future have a long lifespan. He’s known to have co-founded the Blue Suns mercenary organisation with another human, Vido Santiago, more than twenty years ago. It is conceivable that Massani is aged 70+ and has fought for five or more decades. His career as a fighting man likely precedes the discovery of the Prothean cache on Mars, and much of it may have taken place Earth-side. He’s thought to have been a Systems Alliance trooper during the early years of mankind’s discovery of the galaxy, before he struck out on his own.

Most people in the Mass Effect pay little attention to human national and ethnic origins - these things tend to look insignificant after dealing with space aliens. Howbeit Zaeed might be Mediterranean - “Zaeed” is likely an Anglicisation of the common Arabic first name سعيد (meaning “felicitous”), and “Massani” is usually an Italian last name, though it could be a deformed Anglicisation of an Arabic last name.

If something involves armed violence and a paycheque, Zaeed likely did it many times on many planets, though he doesn’t seem to associate with organised crime. He’s a commando-for-hire, a merc, a bounty hunter, a NCO-for-hire - and then there’s the odd jobs, such as recovering missing persons thought to have been kidnapped and repossession of sensitive goods or data. You don’t hire Massani to deliver cake and flowers, but for a lot of damage brutally applied. Zaeed has been hired both for very public and spectacular operations - and for operations where he’s the only person alive who knows that something happened. Over the decades, he developed an impressive reputation as a merc, bounty hunter and “last resort contractor”.

Blue old sun

The one semi-documented episode in Zaeed’s life is that he co-founded the Blue Suns with another human, Vido Santiago - which is not common knowledge as the records were erased. The Suns are one of the three main private military contractors in the Terminus Systems and thus halfway between a organised crime mob and an army. They have fingers everywhere, operate a lot of more or less shady companies (including a huge private prison) and many of their affiliates operate as a combination militia/street gang ruling over turf.

Back in Zaeed’s days, the Suns were a much smaller operation and were just guns for hire - that was in the early 2160s, and humans had discovered aliens but a few years prior. Vido ran the books and sales, and Zaeed ran the men. As the Suns grew, Vido made deals with the Batarian rogue state, enlisting batarian criminals their government wanted to get rid of. Zaeed hated Batarians and objected to this. The batarian deal was key to the Suns’ growth, and Vido came to realise that Zaeed was now more a problem than an asset - he was a hell of a fighter but not much of a leader or entrepreneur. Santiago soon betrayed Massani, having six men restrain him and shooting him point blank in the face.

Impossibly, the hard-boiled Massani survived this. While he was disfigured and one of his eyes is presumably artificial, there doesn’t seem to have been significant brain damage — though admittedly with Zaeed, it can be hard to tell.

Massani continued to operate as an independent gun for hire, taking all sorts of tough jobs and some impossible ones. He occasionally clashed with Blue Suns mercs hired by the opposition, to his satisfaction. For twenty years, Zaeed had one main goal in life - kill Santiago.

Superior firepower

In 2185, Zaeed was approached by the Cerberus terrorist conspiracy - just another client to him. They obviously wanted to hire him pretty bad, offering an enormous bonus after making it amply clear that the mission was extraordinarily risked, which they knew would pique Massani’s interest. However, one suspects that an even more important deal about Mr. Santiago was also struck.

(Though this is not mentioned in the game, one suspects that it was Cerberus who tracked down Vido Santiago and told Zaeed Massani where exactly he could find him. Neither the Illusive Man nor Massani tell Shepard this, stating that this is just a job that Massani had agreed to do just before Cerberus hired him to join Shepard’s crew. That this job “just happens” to give Massani a clear shot at Santiago is one hell of a coincidence. Events suggest that Cerberus was also the client who hired the Blue Suns for a supposedly low-risk job on Zorya on condition that Santiago personally lead it, then confirmed to Massani that Santiago had taken the bait and all that was left was to drag Shepard along.)

Zaeed told Shepard that there was a job he needed to close before he could move on and work for her. Sensing that something was a bit forced in the deal, Shepard agreed to do the job immediately. The goal was to clear Blue Suns mercenaries from a refinery on Zorya, which they had recently occupied and confiscated. It soon became obvious that the actual job was an all-out murder run of Massani against Santiago, with Shepard and her lieutenant Miranda Lawson having been brought along to stomp the Blue Suns unit accompanying Santiago.

Shepard was not amused.

Description

Zaeed’s deep, unusually gravelly voice has something of a British accent, though it’s not obvious. Most of his sentences are laced with military-style profanity for emphasis, vigour and just because he likes to swear.

The traditional Blue Suns tattoo can be seen on Zaeed’s neck, though it is now a bit faded. He also has ink on one arm, and perhaps on his back.

Below is a video that chains all the war stories Zaeed tells in the second Mass Effect game, to give a precise idea of his voice and style.

Zaeed has a definite swagger to him, and is a charismatic man projecting a strong impression of being a ruthless killer and grizzled warlord. He never hesitates to speaks his mind and wherever he is, he struts around like he owns the place.

Massani used to be quite handsome - though it’s difficult to get past his disfigurement, looking at the intact half of his face and imagining the rest can provide an approximation of whom he was.

Personality

Zaeed is the very model of the grizzled badass, with an overclocked killer instinct and a genuine taste for deadly violence. It’s not that he doesn’t mind death and carnage - he actually finds it fairly pleasant, since he thrives on being challenged and surviving difficult odds. Being shot at and shooting back provides that in spades, and Zaeed seems unable to adjust to situations that can’t be summed up as “kill or be killed”. His favourite memories are of situations so tense and deadly that he was the only thing left standing on the battlefield, with foes and friends all having died in the fighting. He’s actually interested in quasi-suicidal and impossible-looking missions as ways to push himself and his skills.

For twenty years Massani has been devoured by a primal need to gain revenge against Santiago. He doesn’t seem entirely sane about it ; one gets the impression that his near-death left him with a massive PTSD problem that he controlled by obsessing over killing Santiago. He reportedly felt a flash of adrenaline every time he heard a gunshot or felt pain as he thought of killing Santiago - not exactly the reaction of an undamaged individual.

Zaeed strongly projects the impression that he’s a completely amoral butcher and killer who’ll slaughter anyone and do anything for money. This is not actually true - though he readily admits that he’s done “some very bad things” during his long, blood-soaked career, Zaeed reacts with surprising aversion to some of the evils he sees in his work. This seems especially true for grave mistreatment of children - he reacted with obvious, lasting disgust when he saw how biotic kids had been imprisoned and tortured on Pragia. His dislike for Batarians may also come from the fact that many Batarians who are thrown out of their native systems are ruthless slavers who do not hesitate to trade kids of various species.

The ability to ignore and overcome pain is very important to Zaeed, and he’s obviously contemptuous of persons who let injury and suffering overwhelm them. As far as Zaeed is concerned, no wound is ever serious and you just have to tough it out.

The price of revenge

After Shepard and her team helped Zaeed kill Vido, the veteran is left empty and aimless. He knows it’s time for him to retire, but he just can’t come up with an idea and his thoughts gradually drift toward the morbid, usually some variant of going out with a huge bang that kills a lot of people whom he hates. Mostly he’s deluding himself - it’s obvious for the outside that Massani will never be able to retire.

In this context, Shepard and her mission are important to him - he thinks it’s his last hurrah and a chance to die well and be remembered. He also obviously likes Shepard herself, admiring her resolve, charisma and unmatched military skills. Zaeed would like to transmit what he knows to Shepard so his experience lives on in a great warrior, and to his delight she’s genuinely interested in his innumerable war stories and experience. Massani can talk for hours about, say, ambushes he laid or was caught in and what he learned from those. Zaeed also likes the idea of fighting for a good cause and be a hero of sorts, especially if that is what closes his biography as a fighting man and gives him good epitaph material.

Since Vido’s death, Zaeed mostly lives in the past. He’s organising and cleaning up his souvenirs - many taken from people whom he killed - and reminiscing about old cases. One particular souvenir is “Jessie”, the HK Lancer assault rifle he fought with for years if not decades - an old model still using heat dissipation rather than thermal clips. Zaeed has a creepy fixation on this rifle, which seems more important to him than most persons he knows, and he’s obsessed with repairing it so they can fight together again - though repairing Jessie is probably impossible.

Strange kind of woman

After the mission on Zorya to kill Santiago, Shepard was pissed off - Massani’s fanatical brutality had caused the accidental death of an unclear number of workers as Zaeed set fire to the refinery they were supposed to liberate. Furthermore Shepard suspected that the mission had been arranged between Massani and the Illusive Man without telling her, and strongly suspected that she took the wrong decision when assessing the feasibility of saving the workers - as she was still diminished and suffering from crushing migraines after her resurrection.

Though she was furious and actually floored Massani with a punch right during the mission, Shepard came to realise that Zaeed wasn’t quite in control of his actions and had twenty years of rage and traumatic stress overwhelming him. If indeed it was possible to save the workers, then the mistake was hers to shoulder as the operation’s commanding officer, and it was she who made the wrong call.

Massani soon made a awkward and veiled apology, telling Shepard that killing Santiago had solved many problems for many people and made the galaxy a better place, and assuring her that she had done the right thing despite the appearances.

An unlikely friendship developed during the various shouting matches that followed the incident. Massani came to greatly respect Shepard and wanted to give her the most valuable thing he had - both to apologise for Zorya and because he wanted to have a legacy of sorts. He thus began sharing his experience over innumerable beers in seedy bars, telling Shepard about how numerous missions had gone, what he had learned and his bag of tricks. As he realised that Shepard was depressed over personal matters, he also started talking about what he had learned from life in general.

As Joker put it Massani is sort of like Shepard’s wise old uncle, only more like a maniacal axe murderer who takes cheques.

Writeup completed on the 5th of May, 2012.